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Energy: Meters

Energy and Climate Change written question – answered on 3rd September 2012.

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Photo of Alex Cunningham Alex Cunningham Labour, Stockton North

To ask the Secretary of State for Energy and Climate Change what steps his Department is taking to ensure transparency from energy companies in the daily management of customer data as a result of the introduction of smart meters.

Photo of Charles Hendry Charles Hendry The Minister of State, Department of Energy and Climate Change

The Government have recently consulted on proposals which would make suppliers responsible for explaining clearly to their own customers what data will be accessed, for which purposes, and what choices those customers have. The Government has also proposed that suppliers should remind their customers annually about the data that is being collected and the choices that the consumer has.

In addition to these proposed requirements, there are general requirements relating to transparency on all data controllers under the Data Protection Act.

The Government are also implementing the midata project, which aims to give individuals more access to, and control over, the data that companies hold on them. The aim is to enable consumers to view, access and use their personal and transaction data in a way that is portable and safe.

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