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Energy Supply

Energy and Climate Change written question – answered on 3rd September 2012.

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Photo of Kate Hoey Kate Hoey Labour, Vauxhall

To ask the Secretary of State for Energy and Climate Change what steps he is taking to ensure that energy companies make non-domestic customers aware of their contract renewal dates.

Photo of Charles Hendry Charles Hendry The Minister of State, Department of Energy and Climate Change

Ofgem is responsible for the regulation of gas and electricity supply, including supply to the non-domestic sector. From January 2010, Ofgem has required energy supply companies to provide non-domestic customers with clear and transparent contract terms and conditions, and they must send their customers a reminder 60 days before the end of their contract. The non-domestic customer then has 30 days to notify their supplier if they wish to agree a new contract or switch to another supplier.

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