Education Act 2011

Education written question – answered on 4th July 2012.

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Photo of Sharon Hodgson Sharon Hodgson Shadow Minister (Education)

To ask the Secretary of State for Education what staffing changes he has made to his Department to prepare for the commencement of section 45 of the Education Act 2011.

Photo of Tim Loughton Tim Loughton The Parliamentary Under-Secretary of State for Education

The Department has formed a new School Complaints Unit to improve its current school complaints handling procedures. This team will also undertake some of the preparations for the commencement of section 45 of the Education Act 2011. The unit is working alongside policy and correspondence teams as well as external organisations to make improvements to how complaints are managed in the Department.

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