Private Rented Housing: Landlords

Communities and Local Government written question – answered on 3rd July 2012.

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Photo of Steve McCabe Steve McCabe Labour, Birmingham, Selly Oak

To ask the Secretary of State for Communities and Local Government what guidance his Department has issued on protecting tenants from private landlords who do not respond to complaints; and whether his Department records the number of complaints against individual private landlords.

Photo of Andrew Stunell Andrew Stunell The Parliamentary Under-Secretary for Communities and Local Government

The current legislative framework provides strong protections for tenants in the private rented sector, and local authorities have extensive powers to take action against landlords letting poor quality or badly managed properties through the Housing Act 2004. The package of guidance for both landlords and tenants on my Department's website explains what tenants should do if a landlord refuses to repair or properly maintain a property.

Complaints about individual landlords should be directed to the relevant local authority, and my Department does not collect figures on the number of such complaints.

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