Care Homes

House of Lords written question – answered on 3rd July 2012.

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Photo of Lord Hunt of Kings Heath Lord Hunt of Kings Heath Shadow Spokesperson (Home Affairs), Shadow Deputy Leader of the House of Lords, Shadow Spokesperson (Cabinet Office)

To ask Her Majesty's Government what action they will take in response to the increase in the number of whistle-blowers coming forward to the Care Quality Commission with concerns regarding standards in care homes.

Photo of Earl Howe Earl Howe The Parliamentary Under-Secretary of State for Health

The Care Quality Commission (CQC) is the independent regulator of health and adult social care providers in England. Under the Health and Social Care Act 2008, all providers of regulated health and adult social care activities must be registered with the CQC and meet the essential levels of safety and quality. In addition to inspections, the CQC uses a wide range of information in its assessment of providers including any concerns raised by staff. The CQC can take independent enforcement action where it finds a provider is not meeting the requirements.

The CQC is responsible for assessing the information it receives. The CQC has a centralised system for managing all whistleblowing concerns raised with it which makes sure that they are properly considered by its local inspectors.

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