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Energy: Prices

Energy and Climate Change written question – answered on 28th June 2012.

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Photo of Luciana Berger Luciana Berger Shadow Minister (Energy and Climate Change)

To ask the Secretary of State for Energy and Climate Change what assessment he has made of the number of consumers switching energy providers following the launch of his Department's Check, Switch, Insulate and Save campaign.

Photo of Charles Hendry Charles Hendry The Minister of State, Department of Energy and Climate Change

Ofgem is responsible for collecting data on switching.

The average number of customers who switched from one supplier to another during each quarter of 2011 (latest data to be published) is shown in the following table:

2011 Electricity Gas
Quarter 1 331,000 266,000
Quarter 2 370,000 271,000
Quarter 3 396,000 318,000
Quarter 4 305,000 235,000

The Check, Switch and Insulate to Save campaign was launched in October 2011, but between July and December 2011 five of the large energy suppliers suspended their doorstep sales activities, which is likely to have had a significant negative impact on switching levels.

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