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Social Security Benefits: Appeals

Justice written question – answered on 27th June 2012.

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Photo of Geoffrey Clifton-Brown Geoffrey Clifton-Brown Chair, Committee of Selection

To ask the Secretary of State for Justice what the target time is for a benefits appeal tribunal to hear an appeal after appeal documents have been submitted.

Photo of Jonathan Djanogly Jonathan Djanogly The Parliamentary Under-Secretary of State for Justice

Before April 2011 a set of primary performance indicators was in place for each tribunal jurisdiction, based upon waiting times from receipt to disposal of an appeal. For the social security and child support (SSCS) tribunal this was based on the percentage of appeals where the final outcome was promulgated within 16-weeks of the receipt at SSCS.

A commitment was made in Her Majesty's Courts and Tribunals Service (HMCTS) Business Plan for 2011-15 to publish wider information about the operation of courts and tribunals to assist users to assess the efficiency and effectiveness of these public services.

Therefore, from April 2011, HMCTS no longer uses the primary performance indicators as targets, although information on the percentage of appeals where the final outcome was promulgated within 16-weeks is still published in the quarterly statistics report for the tribunals:

http://www.justice.gov.uk/statistics/tribunals/quarterly and is used for internal planning.

From April 2011 a measure has been published which examines the age of a case when it is cleared or disposed of and gives the point at which 25%, 50% (the median) and 75% were cleared. This can also be found in the quarterly statistics report for the tribunals.

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