Armed Forces: Complaints

Defence written question – answered on 26th June 2012.

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Photo of Jim Murphy Jim Murphy Shadow Secretary of State for Defence

To ask the Secretary of State for Defence what the time limits are for investigating a service redress of complaint at the first level of investigation.

Photo of Andrew Robathan Andrew Robathan The Parliamentary Under-Secretary of State for Defence

holding answer 25 June 2012

Service complaints are categorised in accordance with their complexity. The time limit for less complex complaints is set at 60 days for the first level, and for more complex complaints, it is set at 120 days.

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