Work Capability Assessment: Recordings

Work and Pensions written question – answered at on 19 June 2012.

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Photo of Stephen Timms Stephen Timms Shadow Minister (Work and Pensions)

To ask the Secretary of State for Work and Pensions if he will ensure that all Atos medical assessment centres are equipped with recording devices so that people can have their assessment recorded on demand.

Photo of Chris Grayling Chris Grayling The Minister of State, Department for Work and Pensions

Based on the results of a trial during 2011, we have not implemented universal recording for claimants going through the Work Capability Assessment (WCA). We have asked Atos Healthcare to accommodate requests for audio recording, where a claimant makes a request in advance of their assessment. This approach began in late 2011 and we will monitor take up during 2012 before making a decision on the requirement for recording assessments, taking into account factors such as value for money and the value it adds to the WCA process.

As part of this process we are also reviewing Atos capacity to provide recordings for those claimants who currently request one.

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