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We expect the benefits of smart meters, such as providing consumers with control over their energy usage and an end to estimated bills, will lead to demand for them from consumers.
To ensure that all customers are able to benefit from smart meters, we will require suppliers to take all reasonable steps to install smart meters. However, we recognise that there may be some circumstances where it would not be practical to install a smart meter.
We have made it clear that we do not expect suppliers to seek an entry warrant simply to fit a smart meter and it will not be an offence for householders to refuse to accept a smart meter.