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Embassies: Opening Hours

Foreign and Commonwealth Affairs written question – answered on 24th November 2011.

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Photo of Geoffrey Clifton-Brown Geoffrey Clifton-Brown Chair, Committee of Selection

To ask the Secretary of State for Foreign and Commonwealth Affairs if he will take steps to advertise his policy on out-of-hours consular assistance more widely on his Department's website.

Photo of Jeremy Browne Jeremy Browne The Minister of State, Foreign and Commonwealth Office

The Foreign and Commonwealth Office (FCO) provides 24-hour support to British nationals in difficulty abroad through its consular staff abroad and in London. This support is described in our publication “Support for British nationals abroad: A guide”, which is available on the FCO website at:

www.fco.gov.uk/resources/en/pdf/2855621/support-for-british-nationals-abroad.pdf

The Travel and Living Abroad pages on the FCO website provide clear details of how to contact our staff 24 hours a day, specifically at:

www.fco.gov.uk/en/travel-and-living-abroad/when-things-go-wrong/ and:

www.fco.gov.uk/en/travel-and-living-abroad/contact

The FCO's 24 hour telephone number is also carried on all consular leaflets and publications. Facebook users can link directly to the "find an Embassy" facility on the FCO website. British nationals contacting a British embassy, high commission or consulate out of office hours will be redirected to the FCO's global response centre and charged a local rate for their call.

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