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We have scrapped the system which encouraged case owners to concentrate on files that were easy to resolve and discouraged them from tackling older cases. We have introduced a new performance framework consisting of a wide range of performance indicators which will help us to monitor the overall health of the asylum system.
Reform of the asylum system has already begun, through our Asylum Improvement Programme which is exploring and implementing ways to improve the efficiency and speed of the asylum system while maintaining and improving quality. We have already seen improvement outcomes from this project.
The asylum system now consistently delivers in excess of 50% and often above 60% of decisions within 30 days of application, up from 21% in the May 2009 cohort. In excess of 90% of cases have a decision within six months.