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Insolvency: Complaints

Business, Innovation and Skills written question – answered on 8th November 2011.

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Photo of Michael Weir Michael Weir Shadow SNP Spokesperson (Business), Shadow SNP Spokesperson (Energy and Climate Change)

To ask the Secretary of State for Business, Innovation and Skills how many complaints have been received by the Insolvency Service in respect of insolvency practitioners and administrators in each of the last five years.

Photo of Edward Davey Edward Davey The Parliamentary Under-Secretary of State for Business, Innovation and Skills

The vast majority of insolvency practitioners are regulated by one of seven recognised professional bodies. Any complaint about the conduct of an insolvency practitioner is directed towards and dealt with by the appropriate recognised professional body.

Information regarding the number of complaints received by the recognised professional bodies is contained within the Insolvency Service's Annual Review of Insolvency Practitioner Regulation, which also includes complaints made directly to the Secretary of State for Business, Innovation and Skills, Vince Cable, in relation to the small number of insolvency practitioners authorised directly by him.

The following information is available regarding the number of complaints recorded in the last five years including those relating specifically to administration:

Total complaints Administration
2006 468 81
2007 550 89
2008 618 181
2009 828 197
2010 531 129

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