Business, Innovation and Skills written question – answered at on 7 November 2011.
To ask the Secretary of State for Business, Innovation and Skills what discussions his Department has had with the Student Loans Company on improving its customer service since May 2010.
The Department is committed to supporting the Student Loans Company (SLC) in its efforts to deliver a more successful Student Finance England service and to ensure students and their families get the service they need.
The Department’s officials have regular discussions with SLC to review its performance and efficiency, including the Student Finance England service.
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