Work and Pensions written question – answered at on 7 September 2011.
To ask the Secretary of State for Work and Pensions when he expects to publish an estimate of how many staff will be required for the administration of universal credit.
The Welfare Reform White Paper sets out that the Department for Work and Pensions will be responsible for organising the delivery of universal credit. Universal credit is expected to be introduced in October 2013.
It is still too early to say how many staff will be required to administer universal credit. We are continuing to work with colleagues in HM Revenue and Customs, and local authorities, to test new ways of working and consider how, in the longer term, we can build on the best capabilities of current organisations to provide a consistently excellent service to claimants and ensure value for money.
Detailed plans will inform the introduction of universal credit in 2013.
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