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The Legal Services Commission (LSC) is responsible for administering the legal aid scheme in England and Wales. The LSC does not hold information on the cost-effectiveness of legal help contracts with Citizens Advice Bureaux on (a) debt, (b) welfare benefits, (c) housing, (d) family law and (e) employment assistance.
Since 2007, in order to ensure that clients are offered the same standard of quality whether they choose to obtain legally aided advice from a private contracted solicitor firm or a voluntary sector organisation the LSC has offered one single contract to both private and voluntary sector organisations.
The LSC manages each provider’s performance against the contract to ensure that legal aid funds are properly managed, and provide value for money services for the client, the Government and the taxpayer.