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Work and Pensions written question – answered on 13th June 2011.
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To ask the Secretary of State for Work and Pensions whether telephone conversations with benefit claimants made in the course of his Department's pilot projects are recorded; and if he will make a statement.
The Department for Work and Pensions’ (DWP) policy has recorded all pilot project calls.
Yes0 people think so
No0 people think not
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