Transport written question – answered at on 7 June 2011.
To ask the Secretary of State for Transport what estimate he has made of the potential effect that the change in journey times for trains running between London Cannon Street and East Kent to be introduced from 22 May 2011 will have on the performance targets needed to be achieved by Southeastern Trains in order to avoid the payment of compensation.
holding answer
The Department for Transport has not carried out an assessment into the potential impact on performance from the extended journey times as no approval has been given to amend the Service Level Commitment under the franchise agreement.
Southeastern recently brought to our attention that errors had been identified in how it had timetabled certain services from
However, there remain a number of services in the timetable that have seen small increases in journey times which the operator will not be able to resolve until the next change in December 2011.
Southeastern’s train performance will be monitored against the timetable implemented from
I have asked my officials to investigate this matter and to seek assurances from Southeastern on the changes they plan to implement in their management processes to ensure that this sort of error is not repeated.
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