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Revenue and Customs: Performance Standards

Treasury written question – answered on 3rd May 2011.

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Photo of Katy Clark Katy Clark Labour, North Ayrshire and Arran

To ask the Chancellor of the Exchequer if he will estimate the length of time taken for HM Revenue and Customs to process (a) probate cases in England and Wales and (b) confirmation cases in Scotland; and if he will assess the potential effects on bereaved families of the time taken to process such cases.

Photo of David Gauke David Gauke The Exchequer Secretary

HMRC is not involved in every application for a grant of probate or confirmation; the majority are dealt with via probate registries in England and Wales or the Sheriff Court in Scotland.

In the cases where HMRC is involved, where all the information relating to the application for a grant or confirmation is complete and correct, 98% are dealt with within five working days based on figures available for 2010-11.

In cases where payment of tax due has not been made or there is documentation missing HMRC prioritises the follow up contact with the personal representatives of the estate to correct the position as quickly as possible.

This work is treated as priority at all stages due to the sensitive nature of the work and the understanding that delays in issuing the grant of probate or confirmation can be distressing for the family of the deceased.

Does this answer the above question?

Yes1 person thinks so

No0 people think not

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