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Railways: Compensation

House of Lords written question – answered on 6th April 2011.

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Photo of Lord German Lord German Liberal Democrat

To ask Her Majesty's Government what compensation arrangements are in place regarding the power surge from Western Power Distribution into Cardiff signal box, which resulted in huge delays for train users in South Wales on 22 March.

Photo of Earl Attlee Earl Attlee Lords Spokesperson (Department for Transport), Lord in Waiting (HM Household) (Whip)

The arrangements for the payment of compensation to passengers in respect of delays to train services are set out in each train operating company's passenger's charter.

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