House of Lords written question – answered on 2nd February 2011.

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Photo of Lord German Lord German Liberal Democrat

To ask Her Majesty's Government whether they will produce an impact assessment on the effect of underpayment or overpayment owing to customer error or fraud when making changes to the welfare system or to routine benefits processing.

Photo of Lord Freud Lord Freud The Parliamentary Under-Secretary of State for Work and Pensions

We carry out impact assessments across the department, both on major projects and when smaller changes are introduced, to ensure that any risk of increasing, or opportunities to reduce fraud and error are identified and addressed. This includes considering underpayments as well as overpayments.

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