Cabinet Office written question – answered on 24th November 2010.
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To ask the Minister for the Cabinet Office if he will bring forward proposals to regulate the use of the word ombudsman to limit its use to dispute-resolving bodies and other official organisations.
Cabinet Office guidance "Ombudsman Schemes-Guidance for Departments" provides advice to Departments when setting up Ombudsman schemes or similar complaint-handling schemes, including the use of the term 'Ombudsman'.
A copy of the guidance has been placed in the Library of the House and can also be accessed on the Cabinet Office website at:
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