Energy: Tariffs

Energy and Climate Change written question – answered on 1st November 2010.

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Photo of Austin Mitchell Austin Mitchell Labour, Great Grimsby

To ask the Secretary of State for Energy and Climate Change if he will include in the Energy Security and Green Economy Bill proposals for minimum standards of energy tariffs requiring energy companies to provide a customer with 12 weeks notice of (a) a change in tariff and (b) the end of a discount tariff; and if he will make a statement.

Photo of Gregory Barker Gregory Barker The Minister of State, Department of Energy and Climate Change

The Bill will include measures to improve energy efficiency and energy security, measures to enable low carbon generation and measures to clarify liabilities and responsibilities. We have no plans to include the very specific measures the hon. Member asks about.

Ofgem already requires energy suppliers to give customers 30 working days' notice of when a contract is due to end, together with details of the deemed contract they will be moved to if they do not enter into a new contract or switch supplier.

Ofgem has also recently consulted on requiring suppliers to give advance notice of price increases or other adverse changes to energy contracts and should be announcing the way forward shortly.

In addition, Ofgem has recently introduced new over- arching standards to prevent the selling of products that are inappropriate to a customer's needs or products that are unnecessarily complex or confusing.

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