Departmental ICT

Work and Pensions written question – answered on 7th April 2010.

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Photo of Jim Cousins Jim Cousins Labour, Newcastle upon Tyne Central

To ask the Secretary of State for Work and Pensions whether her Department has issued letters containing incorrect information to recipients of (a) basic state pension and (b) child benefit since 22 January 2010.

Photo of Angela Eagle Angela Eagle The Minister of State, Department for Work and Pensions, Member, Labour Party National Executive Committee

The Department for Work and Pensions and the Pension Disability and Carers Service write to vast numbers of our pensioner customers each day and we do our best to ensure that each and every letter is accurate. However, it is inevitable that from time to time errors do occur; when they do, we do our best to provide the correct information as soon as possible after the error is identified.

Child benefit is a matter for my right hon. Friend the Chancellor of the Exchequer.

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