The information is as follows:
(a) Since 22 January 2010 there have been six instances of disruption to the FRAIMS system. The periods of disruption were:
26 and 27 January-one hour each time
2 and 3 February-one hour each time
16 February-20 minutes
24 February-one hour
2 and 3 March-one hour each time
15 and 16 March-one hour each time.
(b) There has been no disruption to ERM since 22 January 2010.
(c) There has been no disruption to the Customer Information System since 22 January 2010.