Departmental Internet

Culture Media and Sport written question – answered on 6th April 2010.

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Photo of Jennifer Willott Jennifer Willott Shadow Secretary of State, Shadow Chancellor of the Duchy of Lancaster

To ask the Secretary of State for Culture, Media and Sport how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement.

Photo of Gerry Sutcliffe Gerry Sutcliffe Parliamentary Under-Secretary (Department for Culture, Media and Sport) (Sport)

The information is as follows:

2007 (0)

2008 (3)

1. No print format on press releases 2. Use of lower case initial letters on DCMS website 3. Usability of contact us form 4. Request to remove consultation response 5. Broken RSS feed.

2009 (6)

1. Broken RSS feed 2. Inaccessibility and usability of contact us form 3. Broken link to DCMS document 4. Request to remove consultation response 5. Usability of contact us form 6. Missing DCMS document 7. Request to remove consultation response 8. Badly redacted document. 9. Inaccessible document format. No facility to auto forward information by e-mail.

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