Debt: Rural Areas

House of Lords written question – answered on 6th April 2010.

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Photo of Lord Taylor of Holbeach Lord Taylor of Holbeach - Shadow Minister (Also Shadow Minister for Work and Pensions), Shadow Minister

To ask Her Majesty's Government with reference to the Commission for Rural Communities' report Rural Money Matters: a support guide to rural financial inclusion, how the 24 face-to-face debt advisers funded by the Department for Business, Innovation and Skills who work in rural areas divide their time across the country.

Photo of Lord Young of Norwood Green Lord Young of Norwood Green Government Whip, Parliamentary Under-Secretary, Department for Business, Innovation and Skills, Government Whip, Parliamentary Under-Secretary of State (Department for Business, Innovation and Skills) (Postal Affairs and Employment Relations) (also Lord in Waiting)

The advisers are based at specific locations in 22 citizens advice bureaux (CABx) around England, and operate from these locations across more rural parts of various counties. They typically undertake around a third of their work at outreach locations, to help reach the most financially excluded clients. The counties (and the locations in which they are based) are as follows:

No. of Advisers Counties Locations they are based
3 Northumberland Berwick-upon-Tweed, Morpeth, Hexham
3 Cornwall Penzance, Redruth, Liseard
2 Devon Barnstaple
2 Isle of Wight Isle of Wight
2 Cambridgeshire Ely, Fenland
2 North Yorkshire Hambleton, Harrogate
1 Somerset Mendip
1 Dorset Weymouth
1 Wiltshire Trowbridge
1 Norfolk Diss and Thetford
1 Lincolnshire Boston, West Lindsey
1 Herefordshire Hereford
1 Shropshire Shrewsbury
1 Cumbria Eden, Windermere
1 County Durham Barnard Castle
1 East Yorkshire Goole

In addition, the CABx make available a varied and wide ranging nature of face-to-face advice provision in areas outside their fixed points of contacts so people can get help without the need for them to travel to a main CABx.

Advisers operate on different days between the main office and their outreach locations and also they work across other CABx within the same county and run outreach at local community centres, village halls, GP surgeries, schools, prisons and so on, plus arranging home visits for clients who would have difficulties in accessing a main office or outreach location (for example, people with disabilities).

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