To ask the Secretary of State for Justice how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement.
No formal complaints in relation to the Ministry of Justice website have been received in the last three years. However users are invited to help the Ministry of Justice (MoJ) to maintain the quality of the website by providing comments and suggestions for improvement. All comments received are investigated and actioned as part of MoJ's ongoing programme of website maintenance and support. Numerical records for comments received are not held centrally and it would not be possible to collect this information from previous years except at disproportionate cost.