Tenancy Deposit Schemes

Communities and Local Government written question – answered on 30th March 2010.

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Photo of Greg Hands Greg Hands Shadow Minister (Treasury)

To ask the Secretary of State for Communities and Local Government how many complaints his Department has received on MyDeposits.co.uk in each year since its inception.

Photo of Ian Austin Ian Austin Minister of State (Regional Affairs) (West Midlands), The Parliamentary Under-Secretary of State for Communities and Local Government

The Department has no role in dealing with complaints about the tenancy deposit protection scheme providers. Complaints about the handling of tenancy deposit protection cases are dealt with by the three scheme providers through their own formal complaints procedures.

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