Fire Services: Emergency Calls

Communities and Local Government written question – answered on 30th March 2010.

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Photo of Bob Neill Bob Neill Shadow Minister (Communities and Local Government), Deputy Chair, Conservative Party

To ask the Secretary of State for Communities and Local Government pursuant to the answer of 25 February 2010, Official Report, column 714W, on fire services: emergency calls, what the original timetable was for the launch of the SMS emergency number; what the original budget was; what the expected go-live date is; and what operational costs have been incurred to date.

Photo of Shahid Malik Shahid Malik Parliamentary Under-Secretary, Department for Communities and Local Government

The emergency SMS trial was launched by British Telecommunications PLC on 14 September 2009 in accordance with the agreed with the mobile service providers and emergency services and is available nationally. BT is currently developing plans for providing capacity and resilience in the system which will allow the arrangements to be regarded as providing a full, rather than a trial, service.

The service is being provided by BT and the mobile service providers at no cost to the emergency services, who should incur no operational costs.

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