Health written question – answered at on 29 March 2010.
To ask the Secretary of State for Health pursuant to the answer of 12 January 2009, Official Report, columns 171-3W, on the NHS: information and communications technology, how many contractor event of default notices were issued to National Programme for IT suppliers in 2009; how many have been issued in 2010 to date; on what dates and to whom such notices have been issued; what the reasons for the issue were in each case; and if he will place in the Library a copy of each such notice.
The information requested is in the following table.
Contractor/date of issue | Reason for n otice |
CSC | |
6 January 2009 | Failure to achieve an Early Adopter Key Milestone |
1 June 2009 | Failure to achieve an Early Adopter Release Key Milestone |
Failure to achieve Release Key Milestone | |
11 August 2009 | Failure to achieve a Release Key Milestone |
Failure to achieve an Early Adopter Release Key Milestone | |
19 August 2009 | Failure to achieve a Deployment Key Milestone |
4 x Failure to achieve a Go Live Milestone | |
Failure to submit a Remediation Plan | |
20 August 2009 | Failure to submit a Detailed Implementation Plan Quarter (Q) 2 |
25 August 2009 | 9 x critical service level failures |
2 September 2009 | 4 x Failure to achieve an Early Adopter Deployment Key Milestone |
Failure to submit a Detailed Implementation Plan Q3 | |
3 x Failure to achieve a Milestone | |
Failure to achieve an Early Adopter Milestone | |
3 x Failure to achieve an Interim Milestone | |
12 October 2009 | Failure to achieve a Release Key Milestone |
25 October 2009 | 2 x Failure to achieve an Interim Milestone |
Failure to make a payment | |
22 December 2009 | 2 x Failure to achieve a Release Key Milestone |
24 December 2009 | Failure to submit a Detailed Implementation Plan Q4 |
Failure to achieve an Early Adopter Deployment Key Milestone | |
BT | |
26 August 2009 | 6 x Critical service level failures |
25 September 2009 | 10 x Critical service level failures |
22 October 2009 | 3 x Critical service level failures |
27 October 2009 | 19 x Critical service level failure |
20 November 2009 | 4 x Critical service level failure |
4 January 2010 | 6 x Critical service level failure |
1 February 2010 | 5 x Critical service level failure |
24 February 2010 | 13 x Critical service level failures |
4 March 2010 | 4 x Critical service level failure |
16 March 2010 | No of calls answered |
Accenture | |
25 August 2009 | 3 x Repeat failure |
2 November 2009 | 3 x Critical service level failure |
4 x Repeat failure | |
21 December 2009 | 19 x Repeat failures |
10 February 2010 | 4 x Critical service level failure-November 2008 |
4 x Critical service level failure-December 2008 | |
8 March 2010 | 3 x Critical service level failure, 4 x Repeat failure-November 2009 |
11 x Repeat failure-December 2009 | |
7 x Repeat failure-January 2010 |
The Department demands a very high level of compliance from its suppliers and contractor event of default notices reflect operational matters identified during the normal course of contract delivery that need to be addressed. The majority of the matters identified have been addressed using the existing contractual remedies. Publication of contractor event of default notices would or would be likely to cause prejudice to the commercial interests of the providers concerned. It would also potentially compromise the Department's position in any possible future formal contractual disputes, which in turn would or would be likely to cause prejudice to the commercial interests of the Department.
Yes1 person thinks so
No1 person thinks not
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