Shop Direct: Burnley

Business, Innovation and Skills written question – answered on 10th February 2010.

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Photo of Kitty Ussher Kitty Ussher Labour, Burnley

To ask the Minister of State, Department for Business, Innovation and Skills what steps he is taking to protect Shop Direct workers facing possible redundancy in Burnley.

Photo of Ian Lucas Ian Lucas Parliamentary Under-Secretary (Department for Business, Innovation and Skills) (Business and Regulatory Reform)

Job Centre Plus, Burnley council and the NWDA are working with Shop Direct to identify employment and re-training opportunities for staff affected by the confirmed closure of the Burnley call centre. Each displaced member of staff will be offered outplacement services by a combination of Shop Direct and Job Centre Plus, to assist in seeking new employment, pursuing potential retraining opportunities and assessing other alternatives such as early retirement. In addition, it is understood that staff will be eligible to apply for newly created posts at nearby call centres in Preston and Bolton.

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