Cold Weather Payments

Work and Pensions written question – answered on 11th January 2010.

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Photo of Gordon Banks Gordon Banks Labour, Ochil and South Perthshire

To ask the Secretary of State for Work and Pensions how long on average elapsed between the occurrence of weather conditions triggering cold weather payments and such payments being made in 2008-09.

Photo of Helen Goodman Helen Goodman Parliamentary Under-Secretary (Department for Work and Pensions)

The payment of cold weather payments is a fully automated process. Once a cold weather payment is triggered, it takes three working days to make a payment into a customer's account. For the very small number of claims that are maintained clerically, it takes slightly longer to make a payment, but average times are not recorded.

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