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Departmental Manpower

Work and Pensions written question – answered on 18th June 2009.

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Photo of Bob Spink Bob Spink Independent, Castle Point

To ask the Secretary of State for Work and Pensions how many (a) directors, (b) senior managers, (c) specialist and delivery managers and (d) executive support and administration staff there were in each Pension Service office in each of the last five years.

Photo of Angela Eagle Angela Eagle The Minister of State, Department for Work and Pensions, Member, Labour Party National Executive Committee

The information available detailing the numbers of staff deployed overall in the former Pension Service at the end of each of the last five financial years is in the table.

As at March each year
2005( 1) 2006( 1) 2007 2008 2009
Band A/AA 1,577 1,169 1,014 830 791
Band B/AO 8,816 7,425 6,765 5,790 5,557
Band C/EO 4,650 4,070 3,750 3,090 2,776
Band D/HEO 923 780 683 568 425
Band E/SEO 271 237 309 288 245
Band F/UG7 108 97 106 98 88
Band G/UG6 52 46 53 73 49
SCS 23 21 22 24 18
Total (2)16,419 (2)13,846 (2)12,701 (2)10,762 9,949
(1) March 2005 and 2006 inc. Pensions Client Group.

(2) Difference of one due to roundings.


1. Bands A/AA through to Band B/AO—administration staff of which 6,268 (99 per cent.) are deployed on benefit delivery with just 80 (1 per cent.) deployed in Central Services (Administration).

2. Band C/EO through to Band D/HEO—junior management of which 2,639 (82 per cent.) are deployed on benefit delivery and 562 (18 per cent.) deployed in Central Services (Executive Support).

3. Band E/SEO through to Band G/G6—middle management of which 171 (45 per cent.) are deployed on benefit deliver and 211 (55 per cent.) deployed in Central Services (Specialist and Delivery Managers).

4. SCS—all Directors and senior management of which four (22 per cent.) are deployed on benefit delivery and 14 (78 per cent.) in Central Services (Directors).


DWP Corporate Workforce Planning and DWP Data view as at 31 March 2009

Background information

Grading and staffing numbers in Pension Service offices over the last five years have fluctuated according to business needs. Historic data are not available to the level of detail asked for, but the summary table shows the numbers employed in each grade at the end of the last five financial years. Additionally, the number of, and location of, Pension Service offices has also changed.

In April 2008 the merger of the Pension Service and Disability and Carer Service took place and Pension, Disability and Carers Service was formed. There are currently 9,949 staff exclusively deployed on former Pension Service business.

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