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The Government are committed to ensuring pensioners receive the support they are entitled to. The Pension, Disability and Carers Service (PDCS) contacts all pensioner households to tell them about pension credit, to ensure everyone who is likely to be entitled to pension credit knows what they need to do to take up their entitlement.
A person approaching state pension age will receive a booklet (BR33) telling them how to claim state pension and other benefits and services they are entitled to, including pension credit.
In addition to this, PDCS undertakes regular pension credit campaign activity through multiple channels in order to ensure additional focus on those pensioners who may be eligible.
It is not policy to issue reminders to people about possible entitlement except as part of the targeted campaigns described above.