Vulnerable Adults: Protection

Health written question – answered on 3rd June 2009.

Alert me about debates like this

Photo of John Howell John Howell Conservative, Henley

To ask the Secretary of State for Health who (a) monitors and (b) investigates complaints made against adult protection multi-agency committees set up in accordance with his Department's "No Secrets" guidance, LAC (2000)7.

Photo of Phil Hope Phil Hope Minister of State (Care Services; Minister for the East Midlands), Department of Health

Adult protection committees (APCs) are the partnership bodies that develop multi-agency procedures for staff in partner agencies, including local authorities, the national health service and police, to follow when responding to allegations of abuse against vulnerable adults. APCs are also known as Safeguarding Adults Boards or Partnerships.

"No Secrets" does not prescribe arrangements for managing complaints about APCs. However, it would be good practice for each APC to agree a policy on handling complaints, including how complaints should be monitored and investigated.

APCs are accountable to the individual partner agencies, which should satisfy themselves that complaints are handled in accordance with the agreed policy.

Does this answer the above question?

Yes1 person thinks so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.

Annotations

Dee Speers
Posted on 4 Jun 2009 12:14 pm (Report this annotation)

Thank you for your question Mr Howell, and I feel that when the current investigation reports, stuck in publication pipelines at NHS London and the Care Quality Commission, are finally published, we will need more questions asked on the care of vulnerable adults.

If as the Minister states " APCs are accountable to the individual partner agencies, which should satisfy themselves that complaints are handled in accordance with the agreed policy." if NHS Trusts are accountable to the DH, how does the Dept of Health deal with trusts that don't handle complaints in accordance with agreed 'fully robust' policy?
DH should Walk the talk please!