Work and Pensions written question – answered at on 28 January 2009.
To ask the Secretary of State for Work and Pensions what estimate he has made of the number of winter fuel payment applications which have been delayed owing to incomplete application forms in the latest period for which figures are available.
holding answer
Over 95 per cent. of winter fuel payments are made automatically before Christmas. This is to reassure pensioners that they will have extra money available to pay for heating their homes during the coldest part of the year before the winter heating bills arrive.
To date for this year's exercise over 12 million payments have been made and, of them, 63,000 (0.5 per cent. off all winter fuel payments made) claims for winter fuel payments suffered a delay in processing, which was due to customers not supplying all the information required to progress their claim.
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