To ask the Secretary of State for Work and Pensions for which Government websites his Department is responsible; how many visitors each received in the last period for which figures are available; and what the cost of maintaining each site was in that period.
The following tables outline the information available about the Department for Work and Pensions websites.
The lists reflect the sites that the Department was responsible for in the financial year 2007-08. DWP, in common with the rest of Government, is part-way through closing many of its websites and moving content on to Directgov and Business Link in order to improve the way services are delivered online; so a number of the sites detailed here have since closed.
Maintenance of DWP websites is mostly carried out by the Department's own in-house digital media team. Apart from one site—Health and Safety Executive—it is not possible for us to quantify internal staff costs, because in most cases, staff are engaged in more than one role. In addition, we are unable to establish accurately our infrastructure costs because they form part of a wider departmental IT contract. We have therefore detailed only quantifiable costs for each site—these include payments to suppliers for services such as research, testing and site builds. Figures for the Jobcentre Plus website include the costs of maintaining some online services, since these figures are quantifiable.
DWP is currently working with the COI to develop a standardised method for quantifying website costs across Government. We will be implementing this standard from March 2009 in line with the current timetable.
Table A lists those websites operated by Department for Work and Pensions where the Department is responsible for the content.
|Website name||Website address||Visitors||Unique visitors||Quantifiable maintenance costs (£)|
|Department for Work and Pensions||www.dwp.gov.uk||9,979,110||6,034,988||25,666|
|Jobcentre Plus||www.jobcentreplus.gov.uk||106,893,014||59,230,177 (page tagging)||Employer Direct online (EDon) 390,684|
|Internet Job Bank (IJB) 1,645,752|
|Tactical e-services 1,014,816|
|Site Accessibility 58,000|
|The Pension Service||www.thepensionsevice.gov.uk||4,165,097||2,529,353||10,429|
|Child Support Agency||www.csa.gov.uk||1,826,977||1,060,891||£2,334|
|Directgov Disabled People and Carers Sections||www.direct.gov.uk/disability||3,761,636||3,199,716||(1)437,848|
|Directgov Over 50s Section||www.direct.gov.uk/over50s||1,353,765||1,278,863||—|
|Benefit Fraud Inspectorate||www.bfi.gov.uk||191,722||93,109||—|
|Office for Disability Issues||www.officefordisability.gov.uk||126,284||52,630||149,466|
|European Social Fund||www.esf.gov.uk||276,020||135,866||—|
|Health and Safety Executive||www.hse.gov.uk||20,345,945||—||140,350|
Table B lists those websites operated by the Department for Work and Pensions where the Department is not responsible for the content.
|Website name||Website address||Visitors||Unique visitors||Quantifiable maintenance costs|
|Disability Employment Advisory Committee||www.deac.ora.uk||11.979||5,325||—|
|Disability Living Allowance Advisory Board||www.dlaab.ora.uk||33,703||20,023||—|
|Employer Task Force||www.employertaskforce.org.uk||—||—||Any costs for this site are included in the figure for the Pensions Service in Table A|
|Ethnic Minority Employment Task Force||www.emetaskforce.gov.uk||n/a||n/a||—|
|Images of Disability||www.imagesofdisability.gov.uk||23,890||14,796||Any costs for this site are included in the figure for Office for Disability in Table A|
|Independent Case Examiner||www.ind-case-exam.org.uk||35,914||16,763||—|
|Industrial Injuries Advisory Council||www.iiac.org.uk||41,096||17,826||—|
|National Employment Panel||www.nationalemploymentpanel.gov.uk||(1)43,444||(1)18,121||—|
|Pensions At Work||www.pensionsatwork.org||48,943||21,529||Any costs for this site are included in the figure for the Pensions Service in Table A|
|Pensions Commission||www.pensionscommission.org.uk||(2)13,518||(2)6,799||Any costs for this site are included in the figure for the Pensions Service in Table A|
|Social Security Advisory Committee||www.ssac.org.uk||30,426||10,493||—|
|n/a = Not available. |
(1) July 2007 to March 2008 only.
(2) April 2007 to August 2007 only
The following websites have been built by DWP but are managed independently, so no financial or statistical information is available.
Independent Living Funds;
Pension Protection Fund Ombudsman;
The Rent Service.