Child Benefit

Treasury written question – answered on 22nd October 2008.

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Photo of David Drew David Drew Labour, Stroud

To ask the Chancellor of the Exchequer what the average length of time taken to process a new application for child benefit was in the latest period for which figures are available; and what steps he is taking to expedite the process.

Photo of Stephen Timms Stephen Timms Financial Secretary (HM Treasury) (also in the Department for Business, Innovation and Skills)

holding answer 20 October 2008

In 2007-08, 64.5 per cent. of claims were processed in five working days, and 94 per cent. in 36 working days. There is on average four days between processing and paying.

For 2008-09, HM Revenue and Customs aim to pay 69 per cent. of new child benefit claims in nine working days and all new claims in 20 calendar days. This is the first year that this target has been in place. Performance outturn for 2008-09 will be published in due course.

HMRC continually reviews its processes to improve timeliness of payment to customers.

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