Personal Records

Work and Pensions written question – answered on 22nd October 2008.

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Photo of Mark Williams Mark Williams Shadow Minister (Innovation, Universities and Skills), Shadow Minister (Wales)

To ask the Secretary of State for Work and Pensions how many instances of loss of personal documents have been recorded by (a) Jobcentre Plus and (b) the Pension Service in each of the last five years.

Photo of Jonathan R Shaw Jonathan R Shaw Parliamentary Under-Secretary (Disabled People; Minister for the South East), Department for Work and Pensions

Prior to November 2007, the Information Commissioner did not require Departments or other organisations to collect or report details of losses of personal documents or data. Therefore this information is not available in respect of previous years, and could be provided only at disproportionate cost.

Because of the nature of a Department which handles data relating to millions of individual customers on a daily basis, small localised instances involving personal data loss—for example the loss of an individual's papers—are not recorded centrally by the Department or its agencies, and the details of such individual instances could be provided only at disproportionate cost.

Details of more significant incidents involving personal data, and which have been reported to the Information Commissioner for the year ending 31 March 2008, were published by the Department in its annual resource accounts on 13 August 2008. The Department will publish, on an annual basis, details of all such incidents in future resource accounts.

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