Jobcentre Plus: Correspondence

Work and Pensions written question – answered on 15th October 2008.

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Photo of Danny Alexander Danny Alexander Shadow Minister without Portfolio

To ask the Secretary of State for Work and Pensions how long on average it took for Royal Mail Opening Units to receive, open, sort and deliver post to Jobcentre Plus sites using the service in each month in 2008 to date.

Photo of Tony McNulty Tony McNulty Minister of State (Welfare Reform; Minister for London), Department for Work and Pensions

The time taken by Mail Opening Units to receive, open, sort and deliver post is currently not recorded, however, the contracted time for this process equates to 12 hours. Management information gathered supports that this requirement is met.

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