Treasury written question – answered on 7th October 2008.
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To ask the Chancellor of the Exchequer what the average waiting time was for telephone callers attempting to contact child benefit services in the last period for which figures are available.
In 2007-08 customers calling the Child Benefit Helpline waited, on average, one minute 21 seconds before their call was answered by an adviser.
Yes3 people think so
No0 people think not
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