To ask the Secretary of State for Business, Enterprise and Regulatory Reform how many complaints have been received by local trading standards bodies about non-surgical laser and intense pulsed light treatments in the last five years.
Consumer contact with Local Authority Trading Standards Services has been handled by the Government funded Consumer Direct telephone and online advice service since June 2004. Before this time contacts were made direct to the 205 local authorities and are not readily available or collected by BERR.
Contacts recorded against the categories of hair removal therapy; beauty treatments; cosmetic therapies; hair replacement therapies and the term "laser" identifies 199 contacts since June 2004. A contact may be a complaint or could be a request for other information such as pre-shopping advice. Consumer Direct does not specifically record contacts regarding non-surgical laser and intense pulsed light treatments.