Departmental Correspondence

Work and Pensions written question – answered on 21st May 2008.

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Photo of Joan Walley Joan Walley Labour, Stoke-on-Trent North

To ask the Secretary of State for Work and Pensions what checks are in place to ensure inappropriately signed print is not used in letters issued to his Department's clients with visual impairment.

Photo of Anne McGuire Anne McGuire The Parliamentary Under-Secretary of State for Work and Pensions

Customers have the option to request written information in a different format to ensure disabled people can access our services. Customers with visual difficulties can request to receive their letters in larger sized print. We then take measures to ensure that all future correspondence is issued appropriately.

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