Departmental Public Participation

Transport written question – answered on 8th May 2008.

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Photo of Theresa May Theresa May Shadow Minister (Women), Shadow Leader of the House of Commons

To ask the Secretary of State for Transport what (a) surveys, (b) questionnaires and (c) other services were provided by polling companies for her Department in financial year 2007-08, broken down by company.

Photo of Jim Fitzpatrick Jim Fitzpatrick Parliamentary Under-Secretary (Department for Transport)

Services provided by polling companies to the Department for Transport in 2007-08 are summarised in the following tables. These included on-going surveys (table A), ad-hoc surveys (table B) and qualitative research (table C).

(A) Ongoing surveys
Division/agency Survey/opinion poll (i) Firm
DFT British social attitudes survey NatCen
DFT Bus passenger satisfaction survey GfK NOP
DFT Public attitudes towards road pricing ONS
DFT Public attitudes towards climate change. ONS
DFT THINK! Tracking Research BMRB
DFT Child and parents advertising Murmur
DFT Climate Change Pre and Post advertising tracking BMRB
DFT Act on CO2 campaign awareness tracking BMRB
DFT Directgov motoring awareness and usage omnibus BMRB
DFT Operators Survey 2007 Ipsos-MORI
DFT Customer Satisfaction Survey—GCDA Ipsos MORI
DFT Citizen's Panel GFK NOP
HA National road users satisfaction surveys Faber Maunsell
HA Area road users satisfaction surveys Faber Maunsell
HA Satisfaction with traffic officer service Faber Maunsell
HA Measuring improvements in network and information services Faber Maunsell
DSA Candidate Satisfaction Survey Ipsos-MORI
DSA Business Customer Satisfaction Survey Ipsos-MORI
DSA PDI Satisfaction Survey Ipsos-MORI
MCA Coastguard Customer Satisfaction Survey (ongoing but not run in 2007-08) Amey PMG
MCA Registry of Shipping and Seamen Amey PMG
VCA Type Approval Customer Satisfaction Metra Martech
DVLA DVLA Call Centre Mystery Shopper Research Vocall
DVLA Private Motorist Survey Beaufort Research
(B) Ad-hoc surveys 2007-08
Division/agency Survey/opinion poll (i) Firm
DFT Public attitude towards car sharing NatCen
DFT Public attitude towards buses and concessionary fares ONS
DFT Public attitudes towards Aviation ONS
DFT Post tracking Teen MTV Campaign SMRC Childwise
DFT Pre and post tracking Parents' Campaign SMRC Childwise
DFT THINK! Parents Campaign Virtual surveys
DFT Drink Drive Davies McKerr
DFT Driving for Work Firefish/AMV
DFT THINK! Seatbelts TRL
DFT Customers Expectations of Service Standards ORC
DFT Consumer customers' channel choice TNS
DFT Commercial customers' channel choice Simpson Carpenter
DFT Survey of the UK element of EU provision of drink drive rehabilitations schemes TRL
DFT Neighbourhood Road Safety initiatives project—surveys University College London (lead supplier) University of Surrey University of the West of England, University of Wales Swansea, Child Accident Prevention Trust
DFT Demand for cars and their attributes BMRB—conducted the survey element
DFT Use of Advanced Cabin Baggage X-ray equipment. QinetiQ
DFT Analysis for Heathrow Consultation Ipsos-MORI and Detica
DFT Survey of Blue Badge Holders Faber Maunsell
DFT Survey of Blue Badge Holders attitudes and behaviours BMRB
DFT Wider public's view of Blue Badge scheme Faber Maunsell
HA Satisfaction with traffic management trial at junctions 19 and 12 of M25 Faber Maunsell
HA Highways Agency Travel Information Services Omnibus GfK NOP
DSA Driver CPC research Ipsos MORI
VOSA Drivers and fitters annual Customer satisfactions survey Ipsos-MORI
VOSA 2 Stations test trial Beaufort Research
DVLA Local Office Customer Survey MORI
DVLA Electronic Delivery Channel Research Beaufort Research
DVLA Theft Resistant Number Plate Beaufort Research
DVLA EVL Postcard Research Beaufort Research
DVLA 3D Verification by VISA MRUK
DVLA Ten Year Renewal Phase 2 Post Office Research Beaufort Research
DVLA Motoring Brand Awareness Omnibus Research TNS (via COI)
(C) Qualitative research 2007-08
Division/agency Projects (i) Firm
DFT Attitudes and motivations of teleworkers NatCen
DFT Travel needs behaviours and aspirations of Disabled People NatCen
DFT Directgov Motoring Usability research Virtual Surveys
DFT Transport Office/Business Link Usability research Virtual Surveys
DFT Public acceptability of Road Pricing BMRB
DFT Public Acceptability of New Technologies Accent
DFT The Role of the Car NatCen
DFT Qualitative depth interviews with Blue Badge Holders Faber Maunsell
DFT Exploring Public attitudes to personal carbon dioxide emission information BMRB
DFT Understanding travel needs, behaviour and aspirations of people in later life NatCen
DFT Understanding travel aspirations, needs and behaviour of young adults NatCen
DFT Accessibility Planning Evaluation scoping study Atkins and CRSP
DFT Attitudes to Climate change and Barriers/motivations to behavioural change People, science and Policy
DVLA Ten Year Renewal Focus Group Research Beaufort Research
DVLA EVL Creative Advertising Focus Group Research Beaufort Research
DVLA EVL Web Design Focus Group Research Beaufort Research
HA Mystery Shopping of HA Information Services Faber Maunsell
HA Evaluation of Think Ahead Move Ahead booklet Faber Maunsell
HA Evaluation of Think Ahead Move Ahead booklet (Part 2) Faber Maunsell
HA VMS Accuracy Faber Maunsell
VOSA Service agents Qualitative Research Simpson Carter

Does this answer the above question?

Yes2 people think so

No0 people think not

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