NHS Direct

Health written question – answered on 21st April 2008.

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Photo of Ben Bradshaw Ben Bradshaw Minister of State (Regional Affairs) (South West), The Minister of State, Department of Health

Nurses carry out an important role in NHS Direct in assessing patients needs and, where appropriate, advising on self-care. Trained health advisors also have a role to play carrying out an initial assessment of patients' needs and referring callers to nurse colleagues, other health services or giving out health information. It is important that NHS Direct has the right skill-mix to deal with a variety of health calls and so nurses will continue to be a crucial part of the organisation.

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Tom Knott
Posted on 25 Apr 2008 1:44 pm (Report this annotation)

We know nurses carry out a crucial role. But the question was "if he will ensure that NHS Direct remains a nurse-led organisation". Why could he not just answer Dave's question?