Border and Immigration Agency: Correspondence

Home Department written question – answered on 26th March 2008.

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Photo of Shailesh Vara Shailesh Vara Shadow Deputy Leader of the House of Commons

To ask the Secretary of State for the Home Department how many (a) letters, (b) emails and (c) telephone calls were received by the Border and Immigration Agency from hon. Members and their staff in each year since 2003; and if she will make a statement.

Photo of Liam Byrne Liam Byrne Minister of State (Regional Affairs) (West Midlands), Minister of State (Home Office) (Borders and Immigration), Minister of State (HM Treasury) (also in the Home Office)

The Border and Immigration Agency have received the numbers noted in the following table of telephone calls, e-mails and letters from hon. Members and their staff since 2003. (The e-mail service did not start until 2005).

Number
Letters
2003 (1)26,577
2004 38,015
2005 41,075
2006 41,534
2007 46,180
Total 193,381
E-mails
2005 (last four months) 98
2006 899
2007 2,325
2008 (to 29 February 2008) 567
Total 3,889
Phone calls
2003 (seven month total) 15,728
2004 31,393
2005 34,338
2006 31,749
2007 24,429
2008 (to date) 3,877
Total 110,121
(1) Ministerial performance for 2003 does not include January-March figures.

Notes:

1. Figures for letters received do not include OGD transfers

2. These statistics come from local management figures not from any published source and may be subject to amendment.

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