Government Departments: Correspondence

Duchy of Lancaster written question – answered on 24th January 2008.

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Photo of John Horam John Horam Conservative, Orpington

To ask the Chancellor of the Duchy of Lancaster what guidelines he has provided to Government Departments on responding to letters and e-mails from members of the public on (a) acknowledging receipt of the correspondence and (b) the time allowed for a substantive answer to be sent.

Photo of Gillian Merron Gillian Merron Parliamentary Secretary (the East Midlands), Cabinet Office

I refer the hon. Member to the answer given to him by my right hon. Friend the Chancellor of the Duchy of Lancaster on 17 December 2007, Hansard, column 1081W.

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