Border and Immigration Agency: Guidance Notes

House of Lords written question – answered on 24th January 2008.

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Photo of Lord Howell of Guildford Lord Howell of Guildford Shadow Minister, Foreign Affairs, Deputy Shadow Leader, Parliament, Shadow Minister (Foreign and Commonwealth Affairs), Shadow Deputy Leader of the House of Lords

asked Her Majesty's Government:

Why the Border and Immigration Agency's revised guidance notes relating to applications for an extension of stay in the United Kingdom issued on 4 January state at paragraph 49 "please do not send your application to our Sheffield address", and further warn at paragraph 59 that "if your application is sent to our Sheffield addresses this will delay the processing of your application", and yet state at paragraph 54 that "completed applications should be sent to Work Permits (UK)" at a Sheffield address; why these instructions were issued; and when they will be revised and clarified.

Photo of Lord West of Spithead Lord West of Spithead Parliamentary Under-Secretary (Security and Counter-terrorism), Home Office, Parliamentary Under-Secretary (Home Office) (Security and Counter-terrorism)

The paragraphs were originally included in the guidance notes to ensure that applicants submitted their application via the payment handling service and not direct to the case-working teams based in Sheffield.

When the payment handling service was itself relocated to Sheffield in April 2007 these paragraphs should have been amended. This was an oversight which has now been remedied. A revised version of the guidance notes is now available through the Border and Immigration website.

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