Child Support Agency: Manpower

Work and Pensions written question – answered on 21st January 2008.

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Photo of Danny Alexander Danny Alexander Liberal Democrat, Inverness, Nairn, Badenoch and Strathspey

To ask the Secretary of State for Work and Pensions how many people are employed by the Child Support Agency to process special payments.

Photo of James Plaskitt James Plaskitt Parliamentary Under-Secretary, Department for Work and Pensions

The administration of the Child Support Agency is a matter for the chief executive. He will write to the hon. Member with the information requested.

Letter from Stephen Geraghty, dated 21 January 2008:

In reply to your recent Parliamentary Question about the Child Support Agency, the Secretary of State promised a substantive reply from the Chief Executive.

You asked the Secretary of State for Work and Pensions, how many people are employed by the Child Support Agency to process special payments.

The Agency has two methods of processing special payments. If a payment is made as part of a response to a complaint or as an action on a case which the Agency is administering clerically, the payment is made by the caseworkers in these areas along with their other duties.

Special payments which do not arise from a complaint are currently dealt with by a central team of around 24 full time equivalent employees.

I hope you find this answer helpful.

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Karen Bedford
Posted on 22 Jan 2008 11:13 am (Report this annotation)

Yes but they can take up to 6 months and lose your papers i.e. letters that should be on file!! Im still waiting to get 2 of mine - received one due to giving money to another person on benefit! But still not received that money - thats about 2 months now too!! So basically they are not very quick with these!!